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INFORMATION ON THE PROCESSING OF PERSONAL DATA
SAS ELALIANCE, whose registered office is located at 91 rue du Faubourg Saint-Honoré 75008 Paris, has an online sales website. This site allows to receive the Orders of the Customers and the data collected on this occasion are recorded and treated in a customer file.
This file is used to :
Manage the orders, the payment and the delivery.
Carry out marketing operations (loyalty, promotions) and send advertisements by e-mail to Customers who have not objected or who have accepted: on products similar to those they have ordered or on other products offered by the company.
To transmit the data of our customers who have agreed to this to our commercial partners, to enable them to send them advertising (see below).
Legal basis for processing
Management of orders: the legal basis of the processing is the execution of a contract (Cf. article 6.1.b) of the European Data Protection Regulation).
Sending commercial solicitations by e-mail on products similar to those ordered by customers: the legal basis of the processing is the legitimate interest of the company (see Article 6.1.f) of the European Data Protection Regulation), namely to promote our products to our customers.
Sending commercial solicitations by e-mail on other products offered by SAS ELALIANCE: the legal basis of the processing is consent (Cf. article 6.1.a) of the European Data Protection Regulation), as required by article L. 34-5 of the French Post and Electronic Communications Code.
Transmission of the e-mail address to commercial partners: the legal basis for the processing is consent (see Article 6.1.a) of the European Data Protection Regulation), as required by Article L. 34-5 of the French Post and Electronic Communications Code.
Categories of data:
Identity: title, surname, first name, address, delivery address, telephone number, e-mail address, date of birth, internal processing code allowing identification of the customer, data relating to registration on opposition lists.
Order data: transaction number, purchase details, purchase amounts, invoice payment data (payments, outstanding payments, discounts), product returns.
Data relating to means of payment: bank card number, expiry date of the bank card, visual cryptogram (which is immediately deleted).
Data necessary for the realization of the actions of development of customer loyalty and canvassing: history of the purchases.
Recipients of the data:
The customer and invoicing departments of SAS ELALIANCE are the recipients of all categories of data.
Its subcontractors, in charge of the delivery of its orders, are recipients of the identity, the address and the telephone number of our customers.
The e-mail addresses of customers who have accepted are made available to our business partners (list of business partners, regularly updated):
None to date
Duration of data retention :
Data necessary for the management of orders and invoicing: for the entire duration of the commercial relationship and ten (10) years for accounting purposes.
Data necessary for the realization of the actions of development of customer loyalty and canvassing: during all the duration of the commercial relation and three (3) years as from the last purchase.
Data relating to means of payment: these data are not kept by SAS ELALIANCE; they are collected during the transaction and are immediately deleted as soon as the purchase is settled.
Data concerning the lists of opposition to receive prospecting: three (3) years.
If you no longer wish to receive advertising from SAS ELALIANCE (exercise of the right of opposition or withdrawal of a consent already given), contact us.
If, after having consented to the transmission of your data to our commercial partners, you wish to reconsider this choice and no longer receive advertising from them, contact us
(NB: a link allowing customers and prospects to request the deletion of their e-mail address from the prospecting list must systematically appear on the solicitations sent by e-mail)
You can access your personal data, rectify it or have it deleted. You also have a right to portability and a right to limit the processing of your data (Consult the cnil.fr website for more information on your rights).
To exercise these rights or for any questions about the processing of your data in this scheme, you can contact our DPO.
Contact our DPO electronically : email@example.com
Contact our DPO by mail: 91 rue du Faubourg Saint-Honoré 75008 Paris
The Data Protection Officer
91 rue du Faubourg Saint-Honoré 75008 Paris
If you consider, after having contacted the company SAS ELALIANCE, that your rights " Data processing and Freedoms " are not respected, you can address a complaint on line to the CNIL.